Job Category: Freight & Logistics
Job Type: Full Time
Job Location: Philadelphia
Recruiter Name: Xec-T

OBJECTIVE

The primary role of the Carrier Procurement Specialist is to complete every aspect of the load dispatching process for Highway Brokerage while consistently meeting and/or exceeding the customers’ price and service expectations.  The incumbent focuses on maximizing profit margins and re-enforcing service expectations while building and maintaining relationships with new and existing carriers. Job duties may be added or taken away due to operational / business needs and requirements.

 

KEY ACCOUNTABILITIES

  • Analyze booking information from Customer Service in order to determine and verify service requirements. Advise Customer Service of any changes to service.
  • Source and contact dependable carriers in order to determine equipment availability and negotiate rates. Select carriers based on rate and/or service.
  • Understand the wide array of carriers that are available and their capabilities in order to match them to the customers’ needs.
  • Ensure new carriers meet minimum standards prior to usage. Obtain required carrier documentation.  Follow up with carriers for missing information.
  • Dispatch the load. Gather all required paperwork. Provide Customer Service with finalized booking details.
  • Negotiate any additional charges with carriers ensuring accuracy of information. Obtain appropriate support documentation.
  • Build strong relationships with carriers. Advise carrier capacity and rates to the Operations, Pricing and Sales teams.
  • Respond to spot market opportunities. Provide a response within very tight timelines.
  • Optimize profit margin without compromising service.
  • Update Pricing, Sales and Brokerage teams on significant issues or trends.
  • Analyze information received from the carriers and decipher its validity.
  • Other duties and assignments as required.

 

KNOWLEDGE AND SKILLS REQUIRED 

Education and Industry Knowledge

  • High School diploma.
  • Bachelor / Associate degree in Logistics, Business or related discipline is an asset.
  • Minimum of 2 years’ operations experience in the transportation industry.
  • Strong understanding of highway transportation industry.
  • Strong knowledge of North American geography.
  • Knowledge of Canada and Mexico transportation is an asset.

 

Technical Skills

  • Proficient in Microsoft Office i.e. Outlook, Excel, Word.
  • Experience with load boards i.e. DAT, Internet Truck Stop, etc.
  • Working knowledge of Transportation Management Software i.e. SAP, AS400.

 

Business Strategy Skills

  • Dedicated commitment to providing superior, timely internal and external customer service.
  • Strong interpersonal skills with the ability to communicate clearly and effectively in verbal and written form.
  • Strong problem-solving and decision-making skills in a team environment.
  • Highly organized with the ability to multi-task.
  • Team cooperation and respect is required.
  • Able to work in fast paced environment.
  • Strong negotiation skills.
  • Detailed-oriented.

 

Work Schedule

  • Set working hours of 8 hours per day with requisite meal and rest breaks.
  • Consistently report to work on time, prepared to perform required duties.
  • Ensure work responsibilities are covered when absent.
  • Available to work on call as part of the team’s afterhours rotation as required (on call 24 hours).

 

Work Environment

  • Usually moderate noise level.
  • Climate controlled office environment.

 

Physical Demands

  • Regular physical demands: Walk; sit; use hands to handle or feel; use fingers for keyboarding; reach with hands and arms; talk and hear.
  • Specific vision abilities: close vision, distance vision, peripheral vision, ability to adjust focus.

 

Mathematical Skills

  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.

 

Language Skills

  • Ability to read and interpret documents, spreadsheets, emails and instructions.
  • Ability to write routine reports and correspondence.
  • Ability to speak clearly and effectively to both internal and external contacts.

 

COMMUNICATION

Following are the key contacts the position deals with on a regular and recurring basis:

Inside

  • Sales – Provide capacity or availability information.
  • Pricing – Provide feedback on carrier costs and areas of availability.

Outside

  • Carriers – Negotiate rates, availability and equipment. Build relationships.  Resolve issues.

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